FAQ

Frequently Asked Questions
How far is the hotel from the airports?
How much is a taxi from the airport?
Please tell me the location of the restaurants close to the hotel?
Does the hotel have any of the facilities; spa, Turkish bath, gym, swimming-pool?
Is it easy to get to the sites on our own?
Is the hotel far from any shopping areas?
What are some of the local tourist activities?
What should I wear in Cappadocia?
Do you have internet connection?
Is the hotel have rooms for families?
How many rooms does the hotel have?
Are the rooms air conditioned?
Is there a central-heating in the rooms?
Can I hire bicycles, scooters and cars?
Which credit cards do you accept?
Do the rooms have baths?
Are pets allowed in your hotel?
Is there television in the rooms?

Kayseri Airport is 85 km to the northeast, which will take about one hour and 30 minutes to drive, and Nevsehir Airport (two times a day from Istanbul only) is 45 km to the west, about 50 minutes to drive.

$90.00US Dollars from Kayseri Airport and $ 60.00US Dollars from Nevsehir Airport.

There is also a shuttle service from the Kayseri Airport for 25,00 TL per person. We offer a complimentary shuttle service from Kayseri Airport or Nevsehir Airport for a minimum of three overnights. Please ask for private / luxury transportation choices.

For now, there are only two good restaurants in the town of Ortahisar, all within walking distance of the hotel. The closest is 8 meters away from the front entrance of the hotel, and the furthest is 800 meters in the town center. Dilek Kaya Hotel guests may also enjoy a traditional open buffet at its own restaurant, Doga or Burcu, and enjoy the beautiful organic crops from our farm served to your table.

Upon request; we can arrange a private massage in your lovely room and we have a beautiful open air pool with cave views. We will have completed our Spa construction in a short while as well.

Our hotel is located in the heart of many sites which you can explore the gorgeous Ortahisar Castle and hike Balkan Valley. Rest of the each site is at close driving distances and you can use Dolmush Bikes from the Ortahisar town center to Red / Rose Valley.

Our hotel is located only 1 km from the town center where you can find a sea of shops and souvenir stall on your way and back.

Available activities for the guests in the area include: Daily private & group tours, Horseback riding, Camping, Trekking, Jeep Safari tours, Jet boats on Red River and Gondola Tours, Visiting the hot springs or local Turkish-baths and walking tours through the valleys.

First of all; please note that Cappadocia has a very dry climate. So it is mainly hot (no humid) in the summers about 28-40 (Celsius) and 5 to -10 in the winters. So dressing will vary depending on the season you are visiting. If you are planning to do a lot hikes; please take comfortable outdoor shoes with you.

Of course. Wireless internet is available throughout the rooms, hotel lobby and terrace areas rooms which is free of charge.

Yes, we have and we love families.

82 rooms. Some of them are tucked up into the cave and all of them have windows.

Yes, all rooms are air-conditioned.

Yes. We do have central heating for the comfort of our guests during the winter months or early season.

Yes. If you let us know ahead you can also have bicycle guides for the region.

Master Card and Visa Cards are welcome. We do not recommend Amex to be used as there is an additional charge by the banks about +%4.

Standard bathtubs are available.

No, unfortunately. We love animals but we do not keep them in the rooms for the further guests. Please check availability.

Yes. All our rooms have satellite TV.