Cookies and Your Preferences
We store your cookie preferences in your browser for 180 days. Google Analytics is enabled only with your permission. Visit and usage information is sent to Google. Ad personalization is disabled. You can withdraw permission through Cookie Preferences. Analytics cookies are stored for up to 180 days.
Business Details
The website’s operator and data controller is Yiğitoğlu Turizm İnş. Otom. San. İç ve Dış Tic. Ltd. Şti. This notice covers Burcu Kaya Hotel’s website and the hotel services described below.
Yiğitoğlu Turizm İnş. Otom. San. İç ve Dış Tic. Ltd. Şti.
Bahçelievler Mah. İsmail Yavuz Cad. No:19/1, Ortahisar, Ürgüp.
Website and Contact
This website presents Burcu Kaya Hotel’s rooms, amenities and contact details. There are no membership accounts or contact forms. If you contact us by email, phone or WhatsApp, we use the information you share to respond to your inquiry.
Booking Details
The check-in and check-out dates, room count, adult and child counts and language selected in the booking form are passed to Reseliva so you can continue to room and rate selection. We keep check-in and check-out dates in sessionStorage under burcu-kaya-booking-dates to remember them in the same tab. The entry lasts for the tab session and ends when the tab closes; browser session restoration may restore it. Room and guest counts are not written to this entry. We do not save these choices in persistent local storage. Reservations and payments are handled through Reseliva.
Technical Information
When you connect to the website, your IP address and technical request information sent by your browser are transmitted to the hosting service to deliver the pages. Google Analytics visit and usage measurement depends on your permission, as explained above.
External Services
Maps, Instagram and Facebook are external links on this website; no embedded map or social feed loads here. Opening a provider’s page sends connection information to that provider. WhatsApp lets you review and send the message yourself. Reseliva handles the next booking and payment steps under its own terms.
Requests About Your Information
Contact us to ask about personal information you have shared, correct inaccurate information or request deletion. We consider your request together with applicable retention obligations.
Guest Reviews
We display excerpts from public Google and Tripadvisor guest reviews, with the reviewer’s displayed name and available source and date. Contact the hotel if a quotation needs correction or removal.
Privacy Inquiries
For questions or requests about your personal information, contact [email protected].